Frequently Asked Questions

To obtain a medical cannabis card, a prospective patient must first qualify for a medical marijuana certification. The State of Florida’s Office of Medical Marijuana Use details the eligible health conditions. If you have one of the qualifying medical conditions, and our doctor determines you would benefit from the use of cannabis as a medical alternative, a recommendation will be issued so you can proceed to apply for the card issued by the Florida Department of Health.

If you are a first-time patient, our appointment fee is $ 199. Renewal appointments are $ 149. Veterans, active service members and students are eligible to receive a 10% discount. The Florida Department of health charges a separate $ 75 fee on an annual basis.
Florida law requires patients to be re-certified every 210 days in order to keep their recommendation current.
We accept all major credit and debit cards and cash. We do not accept insurance. A deposit fee of $ 50 must be made to secure an appointment.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at [email protected].

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable , non-refundable items, missed appointments. 
We cannot accept returns on sale items or gift cards. We do not refund services that are rendered. You may re-schedule your appointment up to 24 hours before. If you fail to do so and miss your appointment, we will charge you a $ 50 missed appointment fee.

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Services Rendered

If you do not qualify, we will refund you any amount paid to us. If you cancel prior to 24 hours to your appointment we will refund you any amount paid. If you cancel within 24 hours , you will be charged a $ 50.00 cancellation fee. All refund requests must occur within 90 days of initial payment. Refunds will not be issued after this date.
  1. The following are the qualfying  conditions:
     
    • ALS
    • Cancer
    • Crohn’s disease
    • Epilepsy
    • Glaucoma
    • HIV/AIDS
    • Multiple sclerosis
    • Parkinson’s disease
    • PTSD

In addition to these qualifying conditions, Senate Bill 8A also allows for treatment of other “diagnosable, debilitating conditions of like, kind, or class” (such as anxiety, depression, and migraines), as well as terminal conditions (diagnosed by a physician other than the physician issuing certification) and chronic nonmalignant pain (defined as pain caused by a qualifying medical condition that persists beyond the usual course of that condition). To find out if your condition is eligible, simply call us at 305-456-2503.

You must be a Florida or seasonal resident of Florida to qualify for as medical marijuana card in this state. The term seasonal means any person who resides for a period of at least 31 consecutive days in each calendar year and maintains a temporary residence in this state.

You can purchase medical marijuana from any Medical Marijuana Treatment Center in Florida. These are businesses that have been licensed by the State to cultivate, process and dispense medical marijuana products.